Moving your Energy Plan

Moving? Take us with you.

Let us know you’re moving, and we’ll make sure you have a warm welcome on moving day.  

I’m an ATCOenergy customer

It's easy to move your ATCOenergy plan to a new home. Just log into My Account and fill in the Move Assistance form. We’ll take care of the rest.

I’m a new customer

Now’s the perfect time to choose ATCOenergy. When you pick your plan, select the day you'd like the service to start and it'll be ready at your new home.

Take us with you

Moving your ATCOenergy plan is simple. Here’s what you’ll need:  

- Your move out and move in dates
- Your new address and Site ID
- A phone number or email address where we can reach you    

That’s it. We’ll take care of the rest.

I need to cancel my services

We're sad to see you go! If you’re moving and can’t take your ATCOenergy plan with you, give us a call, and we’ll cancel your plan.

FAQs for a smooth move