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RRO Magnifying glass

You have the power to choose a better option

Alberta’s energy rates are on the rise, so why continue paying more when costs can be manageable? And when you’re on the government default Regulated Rate Option (RRO), you’re paying a set monthly rate, missing out on the flexibility and rate perks of a retail plan.

Not to mention if you’re using both electricity and natural gas, you're also getting separate bills for each fuel, and who has time for that?

Switch to a more flexible plan today by choosing your own online, or connect with one of our Alberta-based advisors to discuss options for your home!

Understand the Alberta RRO Cap Deferral

The Government of Alberta has announced a temporary electricity price cap for Albertans still on the RRO, AKA the Regulated Rate Option. RRO customers won’t be charged more than 13.5¢/kW in January, February and March 2023. 

While creating a cap to help stabilize bills throughout the winter months, this will not remove the costs like a rebate would. That’s why ATCOenergy continues to strongly recommend getting off the RRO if you can and choose a guaranteed rate to avoid unnecessary energy costs. 

Featured Energy Plans

Mixed Rate Bundle

Term Length: 3 year

Electricity


Guaranteed Rate: $0.1269/kWh
+ $8.99 per month
 
 

+

Natural Gas 


Wholesale Market + 0¢/GJ

+ $0.59 daily access fees

Guaranteed Rate Bundle

Term Length: 3 year

Electricity


Guaranteed Rate: $0.1269/kWh
+ $8.99 per month
 

+

Natural Gas


Guaranteed Rate: $4.99/GJ
+ $8.99 per month

Just One

Term Length: 3 year

Electricity


Guaranteed Rate: $0.1269/kWh
+ $8.99 per month
 

Looking for a different plan?

Sign up in just 10 minutes

  • 1. Choose your plan


    Choose a guaranteed or wholesale market rate for 1, 2, 3, or 5 years. Our term rates are our guarantee to you. You’re free to switch or change most plans at any time.

  • 2. Sign Up


    Signing up is easy. All you need is your home's address or Site ID (found on your current energy bill). Sign up online or by calling our contact customer care centre

  • 3. No Interruptions


    When you switch to ATCOenergy, your energy doesn't get interrupted. Even when you move, we can move with you. 

  • 4. Relax


    Using My Account, you can check your energy usage, pay bills online and connect with our energy advisors any time.

Can You Find the RRO?

We asked regular Albertans if they were paying high Regulated Rate Option prices for their energy. Most of them didn’t know, and it wasn’t easy to find out.

All About the RRO

About the RRO

The Regulated Rate Option, or RRO, offers Albertans a default option for energy that is set each month. But the RRO is often less than ideal. Switching to a retail plan can give you perks, flexibility and more control over your energy plan.

Alberta Electricity Rates & Prices

Alberta Natural Gas Rates and Prices

Many homes and businesses in Alberta depend on natural gas for heating, hot water, cooking and so on. But do you know how rates are determined or the difference between a competitive retailer and the regulated rate option?

Choose an energy retailer

Choosing an Energy Retailer

Get to know your options and the costs that go into delivering safe energy into your home. A deregulated electricity and natural gas market means you have the freedom to choose a plan that adapts to you, your home and the life you live. Switching is easy. 

Alberta's Electricity Regulated Rate Option (RRO)

You may be wondering, “What’s the RRO?” or “Why should I care?”

Those are both great questions, and they’re important.

Find out what the RRO is all about, and how Albertans have the freedom to switch their energy provider.

RRO FAQs

Have questions? Our friendly advisors are available to chat!

Our local advisors are available to chat 5 days a week from 8:00 am to 8:00 pm and Saturdays from 8:00 am to 4:30 pm or visit the Energy FAQs for answers to commonly asked questions.