Why Choose ATCOenergy?

With multiple flexible plan options, when you choose to switch to an ATCOenergy plan you’re choosing a plan from a local, born-and-raised Albertan electricity and natural gas retailer.

You're also choosing: 

  • Great rates
  • Flexible payment options, including payment by credit card
  • Freedom to change plans at any time
  • Local support for all energy-related questions, with a record of 80% or higher resolution of first calls
  • Easy sign up online or by chatting with one of our friendly advisors located right in the heart of Alberta


Signing up to ATCOenergy is easy

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    Switch in less than 10 minutes

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    Your service won’t be interrupted

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    It's all online. No one needs to come to your home

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    All you’ll need is your address or Site ID

    (found on your current energy bill)

  • Plans For My Home

    Choose a guaranteed or wholesale rate for your home’s electricity and/or natural gas.

  • Plans For My Business

    Connect with a local expert as you choose a guaranteed or variable rate energy plan for your business.

  • Green Energy Options

    The future is green. That’s why you can choose to have 25 or 100 per cent of your electricity come from renewable sources.

Why is the RRO less than ideal?

Since the RRO is the default option, it gives you less control over your plan. The RRO doesn’t come with the perks, flexibility, or rate choices of a retail plan.  

The RRO rate is set monthly and that’s what you pay. If there’s anything we’ve learned recently, it’s that volatility isn’t much fun. Market prices have shifted drastically in recent months, meaning major events could drastically impact rates without warning.

Take control of your bill. There's no time to wait. Switch Today.

Sign up in just 10 minutes

  • 1. Choose your plan

    Choose a guaranteed or wholesale market rate for 1, 2, 3, or 5 years. Our term rates are our guarantee to you. You’re free to switch or change most plans at any time.

  • 2. Sign Up

    Signing up is easy. All you need is your home's address or Site ID (found on your current energy bill). Sign up online or by calling our contact customer care centre

  • 3. No Interruptions

    When you switch to ATCOenergy, your energy doesn't get interrupted. Even when you move, we can move with you. 

  • 4. Relax

    Using My Account, you can check your energy usage, pay bills online and connect with our energy advisors any time.

Go Paperless with ATCOenergy

We're here to help you make the switch from paper bills to online bills as simple as possible.

Learn more about ATCOenergy

“Wholesale energy rate” means the variable energy rate established by (i) the Alberta Electric System Operator hourly pool price for electricity or (ii) the Alberta Energy Company 5A Daily natural gas rate, plus all applicable third party charges related to the supply of energy to your home.

The ATCO Advantage Rate Plan is available to residential customers who enter into a new agreement (an “Agreement”) with ATCO Energy Ltd. (“ATCO”). Subject to the terms and conditions of their Agreement, this plan: (i) will allow such customers to pay the wholesale energy prices that ATCO pays (during the initial term of their Agreement); and (ii) can be accessed by paying a fee per day for each service of electricity or natural gas to a site. 

Delivery related charges, taxes, monthly administration or daily flat fees for each electricity or natural gas site are extra. Distribution costs, taxes and miscellaneous charges are dependent on usage and service area and will remain applicable regardless of the retailer you choose.